Withdrawing Cash from an Agent
Before the agent hands you the cash, you will be asked to authorise the withdrawal in your App. Once you have authorised the withdrawal, the Agent will hand you the cash and your balance will be reduced by the amount of cash handed to you plus the amount of the fee charged by the Agent. All Agents set their own fees. Some Agents are FREE. Please, use your App to search for FREE Agents in your area.
Electronic Funds Transfer (EFT) to your bank
If you are a Platinum customer with a registered bank account, you can transfer money to your bank account directly from your SendSpend Wallet by EFT. Use the Bank Withdraw function in the SendSpend App. Funds take 1 to 2 working days to be received in your bank account, depending on your bank.