Merchants

Download the Customer App

SendSpend Business Customer App is designed for sole proprietors and individuals who don’t currently have a bank account.

However, if you do have a bank account, SendSpend is also for you and can help you to gain more customers and make payments easier, faster and more affordable.

Start accepting electronic payments from your Customers instantly

 

  • Suitable for e-commerce online shops
  • Suitable for Apps i.e. Netflix
  • Suitable for physical stores
  • Even if your customers don’t have a bank account or card, they can still pay you electronically

Benefits of SendSpend as a Payment Option

  • Allow people with no bank or credit card to pay you electronically.
  • Tap into a whole new market of unbanked people, 1.7 billion across the globe.
  • Quick and Easy for shoppers to download the SendSpend App from Google Play Store and sign up in a matter of minutes.
  • Highly Secure Transaction. 2 Stage Transaction Authentication (PIN and OTP) for customers – reduces the risk of fraud and customer disputes.

Pricing

Deposit, Withdrawals and Making Payments

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What will it cost to have a SendSpend e-Wallet?

  • No Set-Up Fees
  • No Monthly Charges

What will it cost to deposit or withdraw cash?

  • Electronic transfers of funds from your SendSpend e-wallet to your registered bank account is free and transferring funds from your bank account into your SendSpend e-Wallet is also free.
  • Low Deposit/Withdrawal Fees at Agents change a small fee between 1% and 10% of the amount. The App will show you how much they will change so you can decide who to use!
  • Free Agents – Free Deposits and Withdrawals at selected Agents – Search using the App!

What will it cost to buy things and pay using the SendSpend App instead of cash?

  • Zero! Payments are free! No charges when you use SendSpend to pay for things!

What will it cost me to send money to someone in South Africa?

  • Zero! Sending money to a friend, family member or loved one is FREE!

Receiving Payments from Customers

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Payments Received are immediately cleared and available in your wallet

No Minimum Transaction Fee

No Monthly Fees

No Denied Transaction Fee

No Refund Fee

No Pre-Authorisation Charges

Low Transaction Cost

  • Instant Pay and QR Code: 2.5% Transaction Fee paid by the merchant.
  • Payment Gateway for online shops and Apps: 2.5% to 4% depending on volumes.

What will it cost if I use SendSpend for my business?

  • Sole traders who use SendSpend for their business pay a 2.5% transaction fee on all payments from SendSpend customers.

Transaction Limits

Transaction Limits are set in accordance with the regulatory requirements of each country. The limits indicated below for demonstration purposes only. Please check the SendSpend App and/or your local website for information on transaction limits pertaining to your country.

Silver Tier

  • Maximum Monthly Cash Deposit: £150
  • Cash Withdrawal: Unlimited
  • Send & Receive Locally: Unlimited
  • Maximum Balance in Wallet: £400
  • Payments – Online or Instore: Unlimited
  • Send or Receive Internationally: N/A

Gold Tier

  • Maximum Monthly Cash Deposit: £500
  • Cash Withdrawal: Unlimited
  • Send & Receive Locally: Unlimited
  • Maximum Balance in Wallet: £1,500
  • Payments – Online or Instore: Unlimited
  • Send or Receive Internationally – Annual Limit: £25,000

Requires a Bank Account

Platinum Tier

  • Monthly Cash Deposit: £7,500
  • Cash Withdrawal: Unlimited
  • Send & Receive Locally: Unlimited
  • Maximum Balance in Wallet: Unlimited
  • Payments – Online or Instore: Unlimited
  • Send or Receive Internationally – Anual: £50,000